Frequently Asked Questions

Do you sell items not listed online?
Do sales through the website include sales tax?
How late are you open?
Payment Methods
Can I get more information about a product?
Does Baker's price match?
How can I check the status of my order?
Can I cancel my order?
How do I contact Baker's about the website?


Do you sell items not listed online?
Yes. Pease call or contact us with inquiries for items you cannot find on our web site and we can find what you are looking for.
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Do sales through the website include sales tax?
Sales tax ONLY applies to orders shipped to Michigan and Ohio addresses.
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How late are you open?
You can call Customer Service M-F 8am - 5pm EST.

Holiday Hours
Christmas Eve: 8am - 12pm
Christmas: Closed
New Years Eve: 8am - 12pm
New Years: Closed

For our local store hours you can go to our Store Locations page.
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Payment Methods
Online we accept the following payments: VISA, MASTER CARD, DISCOVER, AMERICAN EXPRESS, & PAYPAL.

At any of our store locations we accept the above credit cards, CASH, CHECKS (w/ID), & MONEY ORDERS.
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Can I get more information about a product?
Yes. Pease call or contact us to request more information about any of the products listed on our website. We would be happy to send you the appropriate information including current catalogs from our vendors.
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Does Baker's price match?
We will match any price, given it is in written form or can be verified by an employee at Baker's Gas & Welding Supplies on the date of purchase.
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How can I check the status of my order?
The order status is updated via email as soon as it changes in our system. It will be sent to the email address you supplied on the order. If you forgot or didn't recieve an email confirmation you can also go to http://www.bakersgas.com/orderstatus/ and type in your order number and billing zip code to view the status of your order.
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Can I cancel my order?
Orders are generally processed as soon as they come in. While we cannot stop all processed orders, please contact us and we will try our best. If an order has already been shipped, you may return the items unopened at your expense. Restocking fees may apply.
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How do I contact Baker's about the website?
If you have any questions about this privacy statement, the practices of this site, or your dealings with this website, you may contact us by email here or by mail at the following address:

Webmaster
Baker's Gas & Welding Supplies, Inc.
1299 N. Shoop Ave.
Wauseon, OH 43567
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